Your privacy matters to us. Here is exactly how we collect, use and protect your information.
All transactions use PCI-compliant, SSL-encrypted processing. We never store raw card data.
Your personal information is never sold, rented or shared with third-party advertisers.
Name, address, sorority, sizing and payment info — only what’s needed to ship your box.
Unsubscribe from marketing at any time. Transactional emails (shipping, billing) may still be sent.
Last updated: April 18, 2026
GreekBox (‘we’, ‘us’ or ‘our’) operates the website greek-box.com and provides the GreekBox subscription box service. This Privacy Policy explains how we collect, use, disclose and safeguard your information when you visit our website or subscribe to our service.
If you have questions about this policy, contact us at: hello@greek-box.com
We collect information you provide directly to us when you create an account, subscribe to our service or contact us. This includes:
Identity and contact information: first and last name, email address, phone number and shipping address. Account and preference information: sorority selection, shirt size, pant size, shoe size and sweater size. Payment information: credit or debit card details, billing address and transaction history. This payment data is processed and stored by our PCI-compliant payment processor. We do not store raw card numbers on our servers. Communications: any messages, support requests or feedback you send us.
We also automatically collect certain technical data when you use our website, including IP address, browser type, operating system, referring URLs, pages visited and time spent on pages. This data is collected via cookies and similar tracking technologies.
We use the information we collect to:
Process and fulfill your subscription orders and ship your monthly box to the correct address. Manage your account, billing and subscription preferences. Send transactional emails including order confirmations, shipping notifications and billing receipts. Respond to your support requests and inquiries. Send marketing and promotional communications if you have opted in. You may unsubscribe at any time. Improve and personalize our website and service. Detect, investigate and prevent fraudulent activity and security incidents. Comply with legal obligations.
All payment transactions on greek-box.com are processed through industry-standard, PCI DSS-compliant payment processors. All data transmitted between your browser and our website is protected using TLS/SSL encryption.
We do not store your full credit card number, CVV or PIN on our servers at any time. Payment tokenization is used so that recurring billing can occur without storing sensitive card data. Our payment infrastructure meets or exceeds the security standards required by major card networks including Visa, Mastercard and American Express.
If you believe your payment information has been compromised, contact us immediately at hello@greek-box.com and notify your card issuer.
We do not sell, rent or trade your personal information to third parties for their marketing purposes. We share your information only in the following limited circumstances:
Service providers: We share data with trusted third-party vendors who help us operate our business, including payment processors, shipping carriers, email service providers and customer support tools. These providers are contractually required to protect your data and may only use it to perform services on our behalf. Legal compliance: We may disclose your information if required by law, regulation, legal process or government request. Business transfers: If GreekBox is acquired, merged or its assets transferred, subscriber data may be included in that transfer. We will notify you via email before your data is transferred and a different privacy policy applies. Consent: We may share your information with your explicit consent for purposes not listed here.
We use cookies and similar technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us remember your preferences, maintain your session and understand how visitors use our site.
Types of cookies we use: Strictly necessary cookies that enable core functionality such as account login and checkout. Analytical cookies that help us understand how visitors interact with our site (via tools such as Google Analytics). Marketing cookies used only if you have opted into marketing communications.
You can control cookie preferences through your browser settings. Disabling certain cookies may affect the functionality of the site. We do not respond to Do Not Track signals at this time.
We retain your personal information for as long as your account is active or as needed to provide our services. We also retain data to comply with legal obligations, resolve disputes and enforce our agreements.
If you close your account, we will delete or anonymize your personal data within 90 days, except where we are required by law to retain it for longer, or where data is needed for fraud prevention, legal claims or accounting purposes.
Transactional and billing records are retained for a minimum of seven years in accordance with applicable financial regulations.
Depending on your location, you may have the following rights regarding your personal information:
Access: You may request a copy of the personal information we hold about you. Correction: You may request that we correct any inaccurate or incomplete information. Deletion: You may request that we delete your personal information, subject to legal retention requirements. Portability: You may request that we provide your data in a structured, machine-readable format. Opt-out of marketing: You may unsubscribe from marketing emails at any time using the link in any email or by contacting us directly. Note that opting out of marketing does not affect transactional or service-related communications.
To exercise any of these rights, contact us at hello@greek-box.com. We will respond within 30 days.
GreekBox is not directed to individuals under the age of 18. We do not knowingly collect personal information from anyone under 18. If we become aware that a minor has provided us with personal information, we will delete it promptly. If you believe we have inadvertently collected information from a minor, please contact us at hello@greek-box.com.
Our website may contain links to third-party websites or services, including social media platforms and partner brands. We are not responsible for the privacy practices of those third parties. We encourage you to review the privacy policies of any third-party site you visit.
We may update this Privacy Policy from time to time. When we do, we will revise the ‘Last updated’ date at the top of this page. For material changes, we will notify you by email or by posting a prominent notice on our website prior to the change becoming effective.
Your continued use of our services after any changes to this policy constitutes your acceptance of the updated terms.
If you have any questions, concerns or requests regarding this Privacy Policy or our data practices, please contact us:
GreekBox · Email: hello@greek-box.com · Website: greek-box.com · Mailing address available upon request.
We take your privacy seriously and we’re happy to explain anything in plain language.
All measurements in inches unless noted.
🔒 Your sizes are saved to your account and applied automatically each month.
Need help? Email us at hello@greek-box.com
Takes about 3 minutes. We read every application personally.
